The ability to negotiate is an essential requirement in the workplace. Negotiating well demands effective preparation, persuasive communication and winning people skills – all of which you learn on this training.

Key's negotiation training applies the principles from the Harvard Project on Negotiation, developed to build trust and long term agreements. 

The training is hands-on and practical and provides you with skills to immediately apply back in your workplace.

Example of content, depending on your requirements

• The trust dilemma
• Competitive and cooperative approaches to negotiation
• Principled negotiation
• Identifying your BATNA (Best Alternative to a Negotiated Agreement)
• Looking for interests without locking into positions, and build better business relationships
• Questioning techniques– for gathering information
• Creating options  – applyng a joint problem solving approach
• Making better deals for mutual gain
• Claiming value while preserving the relationship
• Negotiation communication techniques
• The secrets of successful negotiators 
• Preventing and dealing with negative tactics 
• Negotiating from a weak position 

The trainers
Key’s trainers are specialists in Negotiations and bring hands on experience and knowledge to the training. They are educated at Harvard Business School in this subject area and are highly skilled in delivering courses, seminars, lectures and coaching.