Being able to influence others makes your job easier. This training shows you how to ethically apply principles of influence to your communication while building your confidence, increasing trust and getting others to want to give you their support.

The training is hands-on and practical and provides you with skills to immediatley apply back in your workplace.

Example of content, depending on your requirements

• Understanding the difference between rational and emotional influence
• Communication theory – filters, channels and barriers
• Making it real - application to participant’s own case 
• Sources of power – influencing strategies
• Building and demonstrating credibility
• The Six Sciences of Influencing
•  Rhetoric and the art of persuasion 
•  Perspectives taking for being persuasive
• Analysing the receiver of my message
• Essential communication techniques – skillful questioning and active listening
• Structuring a persuasive message
• The psychology of objections
• Techniques for overcoming resistance
   

The trainers
Key’s trainers are specialists in their subject areas and bring their hands on experience and knowledge to the training. They are academically educated and very skilled in delivering courses, seminars, lectures and coaching.