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How well does your organisation communicate in English? How memorable are you on the phone? How confident are you when greeting visitors? How fluently can you make small talk before getting down to business? How clearly can you argue your point in a meeting? Do you simply ‘get by’ in English or are you creating long lasting, positive and professional impressions?
Professional communication is central to success in any organisation. What’s more, English is the most widely spoken second language in the world, due largely to its abundant use in the international business world. What this means is that the way you communicate in English has a direct impact on your business.
Key’s approach to language training combines the broad business experience of our native English speaking trainers with creative thinking and fresh ideas to bring you fast, effective, measurable development in your business English skills.
WHAT ISSUES DOES THIS TRAINING ADDRESS?
- How can I improve my business English despite my hectic schedule?
- How can I keep track of my own development?
- How can I be sure that I will achieve my personal goals?
- How can I measure return on investment?
WHAT ARE THE OUTPUTS OF THE TRAINING?
Courses are made up of different combinations of the following components depending on the personal goals of the participant(s) and the organisation. By the end of the training, the participant(s) will have improved their competence in some, or all, of the following areas:
- Telephone English: small talk, planning and preparation, structuring a conversation, phrases, intonation, pronunciation
- Meetings English: presenting arguments, turn-taking, small talk, active listening, disagreeing, interrupting, persuading
- Presentations English: powerful versus weak language, signposting, transitions, phraseology, clear and accurate visual aids
- Negotiations English: powerful and weak language, phraseology, defensive language, linking terms, talking about the future, hypothetical language
- Written Business English: professional emails, well structured reports, clear instructions, useful memos, creative copy, persuasive structure, phraseology
- Reading in English: comprehension, speed, retaining vocabulary, reading styles for different goals
- Listening to English: active listening, comprehension, varieties of English controlling conversations, controlling native speakers, ways of practising
- Networking and Socialising: turn taking, small talk, active listening, greeting, introducing, saying goodbye, being heard, having fun
- English grammar and vocabulary: developed through all above components
HOW DO WE WORK WITH LANGUAGE TRAINING?
Key believes in function-based learning. This is learning that is focused more on how you use the language rather than concentrating on pure grammar and structure. We know that our approach helps you reach your goals more quickly and with more visible results. Therefore, we use the internationally recognised ‘Common European Framework of Reference’ as a basis for assessment, goal-setting and creation of course materials. This is an exceptional tool for building a picture of an individual’s own strengths and weaknesses making it easier to design a course very specific to the individuals needs. Mapping this picture with what the individual needs to do at work helps us produce highly tailored courses to facilitate fast, rewarding results.
DESIGNED ACCORDING TO YOUR NEEDS AND GOALS
Together with you, we look at your needs and goals. Based on this, we suggest the most efficient way to deliver the training. It can be, for example, regular group meetings, intensive workshops, or on-going individual coaching. The most important thing is that the training fits in with your schedule so that you feel motivated to learn and improve your language skills. Training can be delivered in Stockholm, Gothenburg, Malmö or Lund.
WHAT HAVE PREVIOUS PARTICIPANTS SAID ABOUT THE TRAINING?
The teacher is very good and makes our meetings very enjoyable. I am very very satisfied.
Participant, AstraZeneca Mölndal Sweden, 2006
The trainer is very good. She is pedagogical and clear. At every meeting, she checks up on our goals and what we have accomplished so far. If something difficult at work arises, she takes time to go through it with us.
Participant, AstraZeneca Södertälje, Sweden 2006.
Good group, fantastic teacher – I am very satisfied and hope to continue next term.
Participant, Astra Zeneca Lund, Sweden 2006
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Cultural Awareness