Strange things sometimes turn up at work. It can be objects we don’t recognise, attitudes or behaviours we think are unusual. Very often this is to do with the fact that we work with others who are located, or who come from, another part of the world. Occasionally, this type of intercultural contact results in unexpected reactions or a misunderstanding of each other’s intentions. These incidents can have a direct impact on the productivity and efficiency of an organisation.
Key’s training in Cultural Awareness provides you with improved knowledge and understanding of the behaviours, values and expectations of other cultures in order to contribute to smoother working relationships. In addition, the training equips you with strategies for dealing with potential problems and for building on cultural differences to create success
» Example Agenda
WHAT ISSUES DOES THIS TRAINING ADDRESS?
WHAT ARE THE OUTPUTS OF THE TRAINING?
By the end of the training, you will:
-
Have a deeper understanding of culture and how it affects our communication
-
Understand elements of cultural research that will help you take an analytical, problem solving approach when working together with other cultures
-
Possess some diagnostic skills required to understand new cultural environments
-
Know about Swedish culture and the main differences between Swedish and other targeted cultures, such as UK, USA and Asian cultures
DESIGNED ACCORDING TO YOUR NEEDS AND GOALS
Together with you, we look at your needs and goals. Based on this, we suggest the most efficient way to deliver this training. It can be, for example, intensive workshops, on-going individual coaching, consultation, or project work. When possible, we focus this training on your specific target cultures, often comparing the values and behaviours of these cultures with each other.
Because we see the world as our workplace, we can deliver training at the location that best suits you. Training can be delivered in English or Swedish.
WHAT PREVIOUS PARTICIPANTS SAID ABOUT THE TRAINING?
Before the course, I had some mixed feelings about the usefulness of training in cultural awareness, but I have to say now that the course clearly exceeded all my expectations. I would have loved to continue the course for another day.
Participant, AstraZeneca Sweden2006
The trainer’s knowledge was very extensive in the subject. It made the workshop more interesting and realistic. Keep up the excellent work. The importance of individual participation, not just “instructor-based” can not be underestimated. I appreciated that the success was also dependent on what the participants contribute.
Participant, Länsförsäkringar Sweden, 2006
AN EXAMPLE AGENDA– 1 DAY WORKSHOP
|
| |
Workshop introduction and overview
Cultural misunderstanding
Learning objective – to experience and understand how easy it is to incorrectly assess the behaviour and attitudes of people from other cultures
Cultural stereotyping
Learning objective – to understand the value and limitations of cultural stereotypes in a multi-cultural environment and to understand how other people’s stereotypes of us affects their behaviour and communication
Values, behaviours and products of a culture
Learning objective – to understand a model of culture to enable us to apply analytical thinking after the workshop is over
How cultures differ
Learning objective – to understand the key areas where our own culture differs from the culture of our target country. For example, what the main cultural differences are between Swedes and British people
How culture affects communication
Learning objective – to understand different cultural communication styles in order to improve our communication with others
Strategies
Learning objective – To understand strategies that can be immediately applied to prevent misunderstandings and build successfully on cultural differences
Setting goals for futher development
Learning objective – to clearly identify personal goals and to plan realistic steps for future development
HOW CAN WE HELP YOU? CONTACT US!
Contact us on: 08-31 55 16or
This email address is being protected from spam bots, you need Javascript enabled to view it
|
|
Cultural Awareness